RETURNS & EXCHANGES
You can exchange or return your order within 14 days from the date of receipt.
The piece must be returned in its original packaging and in perfect condition. Once we have received the product in our workshop, we proceed to refund the order or exchange the product.
RETURN shipping costs will be deducted from the refund and EXCHANGES are FREE .
To proceed with the exchange or return you can do so through the following portal following the steps indicated:
You can also return or exchange your order for free in our Dosprimeras workshop:
Avenida Fuente Nueva 6, San Sebastián de los Reyes, Madrid.
If the order arrives open or damaged, Dosprimeras will take charge and cover the shipping costs incurred in returning the products if the return is due to our error.
You can follow the status of your order at any time through the following link: